Privacy Policy

1. Introduction

MeadowEdgeWay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social media marketing platform.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

2.1 Information You Provide

• Account registration information (name, email, phone number, company details)
• Payment and billing information
• Profile information and preferences
• Communications with our support team
• Marketing campaign data and customer lists you upload
• Social media account credentials for integration purposes

2.2 Information We Collect Automatically

• Usage data and analytics
• Device information and IP addresses
• Browser type and operating system
• Cookies and similar tracking technologies
• Log files and server data

2.3 Information from Third Parties

• Social media platform data (when you connect your accounts)
• Lead data from public sources and databases
• Payment processor information
• Analytics and advertising partners

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

3.1 Service Provision

• Providing and maintaining our platform services
• Processing lead generation requests
• Managing social media integrations
• Generating analytics and reports
• Providing customer support

3.2 Business Operations

• Processing payments and managing subscriptions
• Sending service-related communications
• Improving our platform and developing new features
• Conducting research and analytics
• Ensuring platform security and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6.1 Retention Periods

• Account information: Retained while your account is active and for a reasonable period thereafter
• Transaction records: Retained for tax and accounting purposes as required by law
• Marketing data: Retained according to your preferences and legal requirements
• Support communications: Retained for quality assurance and training purposes

7. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws.

7.1 Access and Control

• Access and update your account information
• Request a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain processing activities
• Data portability rights where applicable

7.2 Communication Preferences

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

8.1 Types of Cookies

• Essential cookies for platform functionality
• Analytics cookies for usage statistics
• Preference cookies for user settings
• Marketing cookies for advertising purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to those external sites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Jorge Antonio Caballero
813 Roxanna Ave
Odessa, TX 79761-0000
Email: ceo@meadowedgeway.com
Phone: +1 3125551718

14. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

15. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.